Snowbiz is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which Web Trader Code of Practice. We are registered with the Data Protection Commissioner.
We collect customer information in an effort to improve customer’s shopping experience with us, and collect information about you for two reasons – to process your order and to provide you with the best possible customer service.
The type of information we will collect about you includes your name, address, telephone number/s, email address, credit/debit card details. We will never collect any other information about you without your consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information that we hold will be held securely in accordance with our internal security policy and the law and the Which Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We recognise that we must retain and use customer information responsibly. We may use customer information for marketing and promotional purposes. We will not contact you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
We will not pass your name, address, telephone number/s or email address to any third-party, unless you have given us permission to do so, and you can revoke this permission at any time by letter or email.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’ that would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item, and to store delivery addresses.